Important Hotlines and Helplines

En Español or if you are deaf or hard of hearing, please call 1-877-294-4356 TTY to access any hotline.

 

SUICIDE PREVENTION HOTLINES

 

NJ HOPELINE

1-855-654-6735

www.njhopeline.com

 

NATIONAL SUICIDE PREVENTION LIFELINE

1-800-273-TALK (8255)

www.suicidepreventionlifeline.org

 

 

DEPARTMENT of CHILDREN and FAMILIES (DCF) HOTLINES

 

CHILD ABUSE/NEGLECT HOTLINE

1-877-NJ ABUSE (652-2873)

1-800-835-5510 (TTY)

24 hours a day – 7 days a week

Any person having reasonable cause to believe that a child has been abused or neglected has a legal responsibility to report it to the Division of Youth and Family Services (DYFS). DYFS is mandated to investigate all reports of child abuse and neglect.

 

FAMILY HELPLINE

1-800-THE-KIDS (843-5437)

24 hours a day – 7 days a week

If you’re feeling stressed out, call the Family Helpline and work through your frustrations before a crisis occurs. You’ll speak to sensitive, trained volunteers of Parents Anonymous who provide empathic listening about parenting and refer you to resources in your community.

 

2NDFLOOR YOUTH HELPLINE

1-888-222-2228

www.2ndfloor.org

24 hours a day – 7 days a week

This is a youth helpline serving all youth and young adults in New Jersey. Youth who call are assisted with their daily life challenges by professional staff and trained volunteers. Anonymity and confidentiality are assured except in life-threatening situations.

 

SAFE HAVEN INFANT PROTECTION HOTLINE

1-877-839-2339

24 hours a day – 7 days a week

This is a toll free hotline for distressed parents who wish to give up an unwanted infant anonymously, with no fear of arrest or prosecution. While information will be requested, no names or records are required.

 

OFFICE OF ADVOCACY

1-877-543-7864

8:30 a.m. – 4:30 p.m., Monday – Friday

This helpline provides a timely response to questions, issues and concerns regarding programs and services provided by DCF.

 

OTHER IMPORTANT HOTLINES

 

AID-NJEA

866-243-6532

NJEA.org

AID-NJEA is a free, confidential 24 hour telephone helpline for school staff members and their families. The helpline is staffed by active and retired educators and school counselors who are trained to counsel and support their colleagues. The program provides telephone support, information and resources for school employees experiencing some distress in their work or personal lives. Educators and school counselors are on the line from 12 noon until 8 pm Monday through Thursday, and until 6 pm on Fridays to provide peer to peer support and information to callers. In addition, University Behavioral Health Care provides mental health professionals who answer the helpline during all other hours for 24/7 coverage. These mental health professionals are available to intervene as necessary and provide support to peer educators when they are taking calls. At all times, school staff will reach a live person who can provide a listening ear and assist callers with problem solving or referral.

 

ADDICTIONS SERVICES HOTLINE OF NJ

1-844-276-2777

 

CARE2CAREGIVERS

800-424-2494

care2caregivers.com

Care2Caregivers is a telephone support line for anyone caring for a person with memory loss such as Alzheimer’s Disease, Dementia or a related disorder. Compassionate and professionally trained staff who have also been family caregivers provide resources, education, referrals, coaching, tips on coping and help negotiating community resources. Free and confidential. Operated from Rutgers University Behavioral Health Care in partnership with the NJ Division of Human Services, Department of Aging.

 

CATASTROPHIC ILLNESS IN CHILDREN RELIEF FUND

1-800-335-FUND (1-800-335-3863)

 

COMMISSION FOR THE BLIND & VISUALLY IMPAIRED (CBVI) HOTLINE

1-877-685-8878

 

CHILD CARE HELP LINE

1-800-332-9227

 

CHILD SUPPORT HOTLINE

1-877-NJ KIDS1 (1-877-655-4371)

 

COP-2-COP

1-866-COP-2COP (1-866-267-2267)
A free, 24 hour hotline available for all public safety employees and first responders.
http://www.state.nj.us/csc/seekers/jobs/safety/cop2cop.html

 

DISASTER MENTAL HEALTH

1-877-294-HELP (1-877-294-4357)

1-877-294-4356 TTY (voice callers use 7-1-1 NJ Relay)

 

DIVISION OF THE DEAF AND HARD OF HEARING (DDHH)

1-800-792-8339 V/TTY

 

DIVISION OF DEVELOPMENTAL DISABILITIES (DDD)

1-800-832-9173 DIVISION OF DISABILITY SERVICES (DDS)

1-888-285-3036 1-609-292-1210 TTY

 

DIVISION OF FAMILY DEVELOPMENT (DFD)

1-800-792-9773

 

DIVISION OF MEDICAL ASSISTANCE AND HEALTH SERVICES

1-800-356-1561

 

DIVISION OF MENTAL HEALTH AND ADDICTION SERVICES (DMHAS)

1-800-382-6717

 

DOMESTIC VIOLENCE

1-800-572-7233

 

INTERIM MANAGING ENTITY (IME) ADDICTIONS ACCESS CENTER

1-844-276-2777

In January 2015, the Governor announced that the Division of Mental Health and Addiction Services will develop an interim managing entity (IME) for addiction services as the first phase in the overall reform of behavioral health services for adults in New Jersey. Rutgers, University Behavioral Health Care (UBHC) launched the IME program on July 1, 2015. The IME provides a coordinated point of entry “no wrong door” for those seeking treatment for substance use disorders. Clients can either call the IME directly to be screened and receive a warm handoff to a provider, or they can go/call a provider directly to be screened and continue services. IME will assist clients to find the right provider for their needs and help them navigate the substance abuse treatment network. The IME provides utilization management of treatment requested. The IME will ensure that individuals are receiving the right level of care for the right duration of time, at the right intensity of care. This will allow the state of NJ to manage its resources across payers and across the continuum of care.

 

NJ SNAP (formerly Food Stamps)

1-800-687-9512

 

GAMBLING ADDICTION

1-800-GAMBLER (1-800-426-2537)

 

GOOD NEIGHBORS – COMMUNITY LIVING FOR PEOPLE WITH DISABILITIES

1-877-DHS-LINE (1-877-347-5463)

 

HEALTH BENEFITS IDENTIFICATION (HBID) CARD UNIT

Call if your plastic HBID card is lost or stolen

1-877-414-9251

 

KINSHIP NAVIGATOR PROGRAM (raising relatives’ children)

2-1-1

 

LOW INCOME HOME ENERGY ASSISTANCE(LIHEAP)

1-800-510-3102

 

MEDICAID FRAUD AND ABUSE HOTLINE

1-888-937-2835

 

MOM2MOM

877-914-6662

Mom2Mom.us.com

Mom2Mom is a 24 hour, 7 day a week helpline coordinated by Rutgers University Behavioral Health Care (UBHC). The helpline features peer support, telephone assessments, a network of referral services and support groups.

 

MVP

844-645-6261

Currently a pilot for Northern New Jersey this dynamic and most needed program offers peer support to military moms around the clock. Many in person events are occurring across the state of New Jersey and the findings indicate a need for this program to support those “holding the fort down” as their family works hard to maintain stability during deployments, training exercises or state missions.

 

NJ FAMILYCARE/MEDICAID CALL CENTER

1-800-356-1561

 

NJ DISASTER MENTAL HEALTH HELPLINE

1-877-294-HELP

(1-877-294-4357)

1-877-294-4356 TTY

(voice callers use 7-1-1 NJ Relay)

 

NJ FAMILYCARE

1-800-701-0710

1-800-701-0720 TTY

 

NJ HOUSING RESOURCE CENTER (HRC)

(for accessible, affordable housing)

1-877-428-8844

www.njhousing.gov

 

PPMD (Postpartum Mood Disorders) HOTLINE

1-800-328-3838

 

QUIT SMOKING

1-800-NJ-STOPS (1-800-657-8677)

Additional resource: https://quitday.org

 

RUTGERS UBHC ACCESS CENTER/TRANSFER CENTER

800-969-5300

ubhc.rutgers.edu/call_center/accesscenter

The Access Center is staffed by a professional team of clinicians and Customer Service Representatives (CSR) who screen and schedule medical and mental health care appointments. The Transfer Center facilitates timely referrals and continuity of care between UBHC programs and to and from external providers.

 

STATE DISABILITY INSURANCE

(Department Of Labor & Workforce Development)

1-609-292-7060 TDD – 1-609-292-8319

NJ Relay for Deaf, Hard of Hearing, or Speech-Impaired Text Telephone User

1-800-852-7899

 

SUPPORT FOR WORKING FAMILIES

(Transitional Supports Hotline) 1-877-951-9514

 

TRAUMATIC BRAIN INJURY FUND

1-888-285-3036

TDD – 1-609-292-1210 (from 9:00 a.m. to 5:00 p.m. Mondays thru Fridays)

 

UNIVERSAL SERVICE FUND (USF)

(Help with utility bills for low-income families and individuals)

1-866-240-1347

 

VETERANS COUNSELING HOTLINE

1-866-VETS-NJ4 (1-866-838-7654)

 

VETS4WARRIORS

855-838-8255

The Vets4Warriors Peer Support Network is staffed by Veterans with a licensed clinician always available. We are a non-profit through the Rutgers University Foundation and are funded by public and private organizations/individuals. We are available 24 hours a day, 7 days a week.

 

WORKER2WORKER

855-327-7482

Dcppnj.com

A confidential peer-counseling support helpline for Division of Child Protection and Permanency employees to help you manage the unique stresses of their jobs. DCP&P – Worker2Worker is a 7-day-a-week helpline coordinated by Rutgers University Behavioral Health Care. The helpline features peer support, telephone assessments and a network of referral services. When the job gets to you, blowing off steam with a coworker or loved one is often all you need to refocus and move on. But when the issues run deeper, DCP&P – Worker2Worker is ready to help you and your family cope with and resolve your problems. Our peer-support counselors and clinicians understand, listen and want to help. If you are feeling depressed, helpless, overwhelmed, weak, withdrawn, suicidal, financially drained, or emotionally or physically exhausted from a highly stressful situation, reach out for assistance.